Testimonials

What clients and colleagues are saying...

"Shelby Rice is a rare combination of exceptionally competent professional and genuine people person. Her superb negotiating skills, robust market knowledge, thorough attention to detail, and excellent advice brought us through a difficult and complex process with ease, and she was a joy to work with at every step. I would recommend Shelby unreservedly to anyone buying or selling a home. You could not be in better hands!" ~ Emily C.

"Shelby is simply terrific—as a person, and at every aspect of this multi-faceted job that realtors perform under that modest title. She is whip-smart, thorough in her research, and has a deep understanding of the local housing market; from our very first meeting, I felt I was in extremely capable hands. Selling my home had some built-in challenges for me and I was already daunted at the prospect…and then the pandemic was upon us, with new rules and contingencies daily upending standard procedures. I know Shelby had an unexpected learning curve towards implementing the series of sudden and limiting procedural changes (while sharing in the writ-large anxieties of the moment). Much to her credit, she handled it all with remarkable grace, showing a real concern for everyone’s safety—a concern, I felt, that went beyond professional responsibility and that speaks to the deeper gift of working with Shelby: her lovely and very genuine presence. A gifted listener, she answered my many questions with clarity, kindness, and unforced patience. I would say that Shelby attunes well to people—a hallmark of folks who really care about others—which makes her easy to trust. I am grateful and so glad to have had her as both my realtor and my ‘cornerman’, looking out and rooting for my best interests while pulling off the miracle of selling my home above the asking price amid stay-at-home orders! (In days ;).) Sweet success, all around. Needless to say, I recommend her absolutely." ~ Emily H.

"Shelby was very transparent and her communication was informative. She was always available for questions, most times in person and was always positive. We found her insight as a Portland native realtor invaluable. Shelby was a wonderful asset to our new home in the Portland area. Not only did she sell our property in record time but the insight into neighborhoods, statistics, and resale was invaluable to us. You would be lucky to have an agent like Shelby work with you. " ~ Michael and Jae

"Shelby was a good listener, accommodating, dependable, helpful. Great job!" ~ Mike and Sue

"Amazing, thoughtful, insightful. Shelby was an amazing agent and went far above expectations for our family moving from Chicago to Portland. She provided so much context for the properties we were looking at." ~ Blake and Chris

"Shelby Rice is a kind, knowledgeable, and extremely detail-oriented realtor. She was always ready to research and provided every possible option on all aspects of my home sale from listing to closing. Shelby is a breath of fresh air. Along with her marketing acumen, she brings a classic and personal touch to the process that I really appreciated. She was my champion every step of the way during what was a stressful, life-changing threshold in my life. I can’t recommend her highly enough. " ~ Amy L.

"Shelby was wonderful to work with. She was always quick to respond, very helpful in helping me make important decisions, and very pleasant to work with. I can't imagine having a better experience." ~ Eric P.

"Shelby was amazing from start to finish. She was supportive and experienced and made us feel at ease throughout the entire process. She went above and beyond frequently and was always available for questions and concerns." ~ James and Anna

"Shelby worked really hard for us in helping to find a place that was right for our needs. Always prompt and attentive to both the market and responding to our requests for information concerning our loan status and prospective properties." ~ Brad M.

"Shelby gave us rock star treatment beginning with our first meeting. I was so impressed with her sensitivity and expertise in helping us find a place that worked for us, guiding us through the process, as well as her advocacy and persistence during some challenging phases of the transaction. Shelby checked up on us the week after we moved in. I will definitely recommend Shelby to friends and will use her again for sure should we ever decide to sell." ~ E. Clark

"Benj and Shelby are both warm, responsive, and organized. I was dreading the house-buying process in the current market, but they were grounded and knowledgeable, and it turned out to be so much easier than I anticipated. I attribute this, in part, to their ability to anticipate and navigate the buyer / seller needs." ~ Amy P.

"Shelby Rice is the realtor we didn't know we needed when we started to look for homes in the South West Portland area. Being new to the Pacific North West, and with a limited time to find a home, Shelby was quick to respond. Any questions we had, making arrangements to see homes, she was there for us. She has the knowledge of a Portland native, and having raised children in the area understood our needs and priorities. With a small child, our schedule was a bit hectic and Shelby was always understanding of our schedule. We saw several homes before deciding on our home. We can't thank Shelby enough for her patience every time we looked at a home, she was always prepared with school and local neighborhood information. Even after purchasing our home she is still in contact with us to make sure there was a smooth transition. We can't recommend Shelby enough as your realtor." ~Janice and Michael

" Thank you for your great work. I've had a half dozen agents over the past decade and you've definitely set the bar for excellence! " ~ Tony R.

"Benj and Shelby did a great job. The property had a lot of difficult issues, and one of the sales fell through, but Benj and Shelby persevered and got the property sold." ~ Geoff B.

" In the past few years that I have worked with Shelby, I have been impressed with her ability to problem solve, contribute to the group effort with a positive and upbeat attitude and innovate in ways that one seldom is lucky enough to find in the work place. I would not hesitate to work in the future with her as an employee or, better yet as a partner! " ~ John Deering

" I rely on Shelby as a colleague, a consultant, and a friend. She has a great aesthetic eye and an amazing ability to intuit what I'm trying to accomplish and help me get there. On top of that, she is quick and thorough in her work. It's a pleasure to work with her." ~ Ann Powers

" I have had the distinct pleasure of knowing Shelby Rice for over twenty years as well as the opportunity to work with her for an extended period not once but twice in those years. In addition to being an excellent communicator who is able to anticipate what issues might be challenging, Shelby is just plain a wonderful person with whom to do business. She continues to help us with special projects when she has the time to do so. She re-organized our entire marketing plan and moved it up to a whole new level of effectiveness. She is among the most ethical persons with whom I have ever worked in my forty years of business. All of my interchanges with her have been positive and respectful. Anyone working with Shelby should expect it to have some fun as she gets the job done. Space is too limited here to say all the good things I could say about her! " ~ Mike Roach, Co-owner, Paloma Clothing